Once registered, maintaining your device ensures it continues to function effectively.
This comprehensive guide covers everything you need to know about SecuGen device registration, driver installation, and troubleshooting common errors. Understanding SecuGen RD Service
Check that the driver is correctly installed. Use the SecuGen Device Check Tool to verify that the computer recognizes the scanner [2].
In the rapidly evolving world of secure authentication, especially within the Indian ecosystem, Registered Devices (RD) are essential. , a popular fingerprint scanner, requires specific RD service registration to comply with UIDAI standards for Aadhaar-based authentication .
On Windows, the RD Client tool handles registration. If the auto-registration fails, use the "Activate Device" feature within the tool while connected to the internet. Android Registration secugen device registration
Download the drivers specific to your model (e.g., Hamster Pro 20, Hamster IV).
Re-verify your serial number on the billing portal and renew the subscription. The RD Service cannot communicate with the central server.
, you must link its serial number with the SecuGen Management Server. While registration typically happens automatically through the RD Service software SecuGen India
If the SecuGen WebAPI fails to install, try running the installer as an administrator. If the issue persists, uninstall any recently installed .NET updates and then attempt the WebAPI installation again. Use the SecuGen Device Check Tool to verify
Submit the form and proceed to payment if a regional RD service activation fee is required. Step 4: Configure and Run the RD Service / SDK
To register your SecuGen Hamster Pro 20 (the only model certified for UIDAI/Aadhaar) SecuGen India
If you are outside India, email rdsupport@secugenindia.com with your invoice and serial number.
Do not spray water or glass cleaner directly onto the optical sensor. Dampen a microfiber cloth with a small amount of isopropyl alcohol and gently wipe the sensor surface. On Windows, the RD Client tool handles registration
Follow these sequential steps to get your device recognized, registered, and operational. Step 1: Install the Official SecuGen Drivers
Input your personal or corporate details (Name, Email, Phone Number). Enter the exact of your SecuGen scanner.
To maximize the lifespan of your registered SecuGen device, keep these maintenance tips in mind: